Andy and Stephen -
I had my HR through Dr. Klug on September 21st this past fall. I'm now nearly 4 months post-op, and feeling good. My initial wait to speak to Dr Klug was about 2 months, and I had my appointment rescheduled once as well (turns out that Dr. Klug had opened up another half-day on his schedule, so my appointment was pushed out to accomodate that). After that, I was lucky enough to speak to his surgical scheduler on the same day that the OR opened up a bunch of new spots for his patients. My wait time between initial consultation and surgery was about one month (his average wait time is quite a bit longer).
Dr Klug is very relaxed and confident, but not so much that he thinks he walks on water. He'll answer your questions, listen to your concerns, and give you his opinion. Unllike other aspects of Kaiser, where it can feel like they take a get-you-in-get-you-out approach, he'll take as long as he needs to to make sure that you're comfortable with what's going on. He will also spend time answering your emails when you have questions. He's young, too. For someone with such a great reputation, it's shocking to finally meet him and realize how young he is (even for me - I have yet to turn 40...
. At the point when I had my surgery, he was close to 500 resurfacings.
Andy - when Klug looked at my x-rays, we discussed that there was not a significant change from the previous set of x-rays, but there were still things that were of enough concern to him that he recommended the resurfacing. He could see that much of my cartilage on one side of the hip socket was gone, I had bone spurs on both the top and bottom of the femoral head, and there were potential signs of avascular necrosis (and it turns out that I did have AN, which had to be cleaned out).
Overall, we (my wife and I) were very happy with the overall experience - both with Dr. Klug, and with Kaiser Perm. in general. I had my surgery on Tuesday night (Dr. Klug works LONG hours), and went home on Friday afternoon. There was a little glitch with room availability that was pretty annoying (they were really crowded when I had my surgery, and had to wait around 24 hours before I made it to my room - I was in some sort of transitional room with a bunch of other people...). If I had to go through this again, I wouldn't hestitate to work with Dr. Klug.